Reflex Control Remote Service
Secure remote maintenance – Control Remote Service gives customers cost-effective remote monitoring and maintenance for all Reflex control units.
Reflex Service can display the relevant control unit on a PC, laptop or smartphone. Furthermore, Reflex factory services provide technicians on site with valuable advice and support in maintenance and fault-diagnosis. A special procedure establishes the data security required to protect connections between remote viewing and control units against misuse.
Remote monitoring and maintenance of systems via the internet
Easy checking of local operating conditions, system parameters and system configurations as well as fault diagnosis
- High-level data security to protect against misuse
How is a secure connection guaranteed?
At the core of the system is a higher-level remote access server. This guarantees secure access and is continuously protected against manipulation and unauthorised external access. Access to a Reflex control unit using an IP address only is impossible because management runs centrally via the remote access server. User rights and roles are also managed centrally via the server. Users then have their own user names and personal passwords.
Reflex product with Remote Service
- For all Reflex products with Control Basic and Control Touch control units
- Servitec degassing systems
- Variomat , Variomat Giga , Reflexomat pressurisation stations
- Fillcontrol make-up systems
→ Reflex Control Remote add-on
→ Local LAN connection or via GSM (sim card)
Control Remote is a retrofittable control add-on for remote access. It is compatible with all Reflex Control Basic and Control Touch control units. A secure internet connection can be established with any control unit equipped with Control Remote.
How to request Remote Service
With an online request, you can order our factory services online. We process your request and send you an offer for the required services.
Our personnel are also available to answer queries and provide individual advice.